Your privacy matters to us. This policy explains what personal data padu88 collects, how it is used, how it is protected, and your rights as a player.
Last Updated: June 2026This Privacy Policy ("Policy") describes how padu88 ("padu88", "we", "us", "our") collects, uses, stores, and discloses personal data relating to users ("you", "Player") of the padu88 platform at padu88.co. By registering an account or using any padu88 Service, you acknowledge that you have read and understood this Policy. This Policy is incorporated by reference into the padu88 Terms & Conditions.
1.1 padu88 takes the privacy of its players seriously. This Policy sets out the basis on which personal data collected from you, or provided by you to padu88, will be processed. Please read this Policy carefully to understand how padu88 handles your personal information.
1.2 For the purposes of this Policy, "personal data" means any information that identifies or could reasonably be used to identify you as an individual, including your name, email address, payment details, device information, and gaming activity records.
1.3 padu88 acts as the data controller for personal data processed in connection with your use of the platform. If you have any questions about this Policy or padu88's data practices, please refer to the Contact section at the end of this document.
2.1 Registration Data. When you create a padu88 account, we collect information necessary to establish and verify your identity, including: full legal name, date of birth, email address, mobile phone number, residential address, and preferred currency.
2.2 Identity Verification (KYC) Data. To comply with applicable anti-money laundering and responsible gaming obligations, padu88 may collect copies of government-issued identity documents (such as a Malaysian national identity card or passport) and proof of address documents (such as a utility bill or bank statement). For Malaysian players, this typically involves submission of a MyKad or passport scan.
2.3 Financial Data. We collect information about your payment transactions, including deposit and withdrawal amounts, payment method details (e.g., masked bank account numbers, e-wallet identifiers for Touch n Go eWallet, Boost, Maybank, CIMB, or Public Bank), and transaction timestamps. We do not store full payment card numbers on our systems.
2.4 Gaming Activity Data. We record information about your use of padu88 games and betting markets, including wager amounts, game titles played, session durations, win and loss records, and bonus usage history. This data is used for account management, responsible gaming monitoring, and dispute resolution.
2.5 Technical & Device Data. When you access padu88, we automatically collect certain technical information including: IP address, browser type and version, device type, operating system, referring URL, pages visited within the platform, and session timestamps. This data is collected via server logs and first-party cookies.
2.6 Communications Data. If you contact padu88 support via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and legal compliance purposes.
2.7 Responsible Gaming Data. Where you set voluntary responsible gaming limits or apply for self-exclusion, padu88 records those elections and the associated dates to ensure compliance with your requests.
padu88 uses your personal data for the following purposes:
4.1 Contractual necessity. The majority of data processing described in this Policy is necessary for the performance of the contract between you and padu88 — specifically, to provide the gaming and betting services you have registered to use.
4.2 Legal obligation. Certain processing activities, including KYC verification, AML screening, and retention of transaction records, are required by applicable law and cannot be avoided on the basis of your preferences.
4.3 Legitimate interests. padu88 processes certain technical and usage data on the basis of legitimate business interests, including fraud prevention, platform security, and service improvement — provided those interests are not overridden by your privacy rights.
4.4 Consent. Where padu88 relies on your consent as the legal basis for processing — for example, in relation to direct marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5.1 padu88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5.2 padu88 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:
5.3 Any third party with whom padu88 shares personal data is required to implement appropriate technical and organisational security measures and to process data only as directed by padu88.
6.1 padu88 uses cookies and similar tracking technologies on the platform to support functionality, remember your session preferences, and gather aggregated usage statistics.
6.2 The following categories of cookies are used:
6.3 You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use the padu88 platform.
7.1 padu88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
7.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with padu88's data destruction procedures.
8.1 padu88 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 While padu88 takes data security seriously and maintains appropriate safeguards, no system is entirely immune to risk. In the event of a data breach that is likely to result in a risk to your rights, padu88 will notify affected players and relevant authorities as required by applicable law.
9.1 Subject to applicable law, you have the following rights in relation to your personal data held by padu88:
9.2 To exercise any of the rights listed above, please contact padu88 support via live chat or by emailing [email protected]. padu88 will respond to verified requests within 30 days. Where additional time is required, you will be notified accordingly.
10.1 The padu88 platform is not directed at persons under the age of 21. padu88 does not knowingly collect personal data from individuals under 21 years of age. If padu88 becomes aware that it has inadvertently collected personal data from an underage individual, the relevant account will be closed and the data deleted in accordance with padu88's data deletion procedures.
10.2 Parents and guardians who believe that a minor under their care has registered on or accessed the padu88 platform are encouraged to contact padu88 support immediately so that appropriate action can be taken.
11.1 padu88's infrastructure and third-party service providers may operate from locations outside Malaysia. Where personal data is transferred to a jurisdiction outside Malaysia, padu88 ensures that appropriate safeguards are in place, including contractual data processing agreements that require the receiving party to maintain data protection standards consistent with those described in this Policy.
11.2 By using the padu88 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia in accordance with the purposes and safeguards described in this Policy.
12.1 padu88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform functionality. The revised Policy will be published on this page with an updated effective date.
12.2 Where changes are material, padu88 will provide advance notice by email to the address registered on your account and/or via a notice displayed within the platform. Continued use of the padu88 Services following the effective date of any amended Policy constitutes your acceptance of the revised terms.
For questions, requests, or concerns relating to this Privacy Policy or padu88's handling of your personal data, please contact the padu88 support team via live chat (available 24/7 within the platform) or by email at: [email protected]
Please include your registered padu88 username and a clear description of your request so we can handle your enquiry efficiently. padu88 aims to respond to all privacy-related requests within 5 business days and to resolve them within 30 days of receipt.
What our privacy commitments mean for you as a player.
padu88 does not sell, rent, or broker your personal data to third parties for their own commercial purposes — ever. Your data serves one purpose: delivering the padu88 platform experience to you.
All personal and financial data transmitted to and from the padu88 platform is protected by TLS encryption. Sensitive data at rest — including KYC documents and payment details — is stored in encrypted form.
padu88 players have the right to access, correct, or request deletion of their personal data. Submit a verified request to our support team and receive a response within 30 days — in plain language, not legal jargon.
padu88 retains data only as long as required by law or necessary for the purpose it was collected. Transaction records are kept for a minimum of 5 years per AML obligations; beyond that, data is securely deleted.
Identity documents submitted for KYC verification at padu88 are used solely for the purpose of identity verification and regulatory compliance. Documents are stored securely and are not shared with third parties beyond verification providers.
padu88 sends promotional communications only to players who have opted in. You can unsubscribe from marketing emails at any time via the unsubscribe link in any communication or through your account notification settings.
Your data is protected. Your privacy is respected. Sign in to your padu88 account and enjoy Malaysia's most transparent online casino and sportsbook — 21+ only, always play responsibly.